🔐 Safety & Trust
Your peace of mind, built into every stitch.
At CustomFitForMe, safety and trust are not features; they are our foundation. From designer verification to escrow-protected payments, from privacy-first communication to swift dispute resolution, we go beyond industry norms to ensure that every interaction on our platform is secure, transparent, and fair. Whether you are a customer commissioning bespoke fashion or a designer building your brand, you can rely on us to protect your journey at every step.
Verification & Identity Assurance
Every designer undergoes rigorous KYC and portfolio verification before joining. We validate government-issued IDs, conduct fraud checks, and require verified samples of past work. Only designers who pass our multi-step review are approved, ensuring authentic, accountable professionals.
Secure Payments & Escrow Protection
Your money is always safe. Payments are processed through protected escrow accounts. Designers are only paid when agreed milestones are met and you confirm satisfaction. No hidden transfers. No shortcuts. Full transparency, every step.
Dispute Resolution & Service Guarantees
When things don't go as planned, we've got your back. Our 24-hour designer response rule and 48-hour platform mediation process guarantee fast resolution. Whether it's a missed deadline, quality concern, or miscommunication, we ensure fairness and customer-first outcomes.
Privacy & Data Protection
We respect your privacy. Personal contact details remain hidden until you hire a designer. We store only essential data, protected with encryption and strict access policies. You control your preferences and can opt out of marketing or notifications anytime.
Fairness & Guardrails
To keep our marketplace healthy and competitive:
- • Extreme or suspicious bids are automatically flagged.
- • Re-bid limits ensure fairness (no spamming).
- • Eligibility checks keep only serious, qualified designers active.
This means a level playing field for designers and quality options for customers.
Community Moderation & Reporting
Transparency is a team effort. Customers can report portfolios, bids, or behaviour with one click. Our Trust & Safety team monitors activity 24/7 and takes swift action on violations, including suspensions or permanent removals.
Professional Communication Standards
We protect you from spam and harassment. Built-in quiet hours, filtered messaging, and professional conduct guidelines ensure all conversations remain respectful, focused, and safe.
Enterprise-Grade Security
Our platform is built with bank-level security standards:
- • Role-based access control for all accounts.
- • Continuous server-side validations for jobs, bids, and transactions.
- • Error logging, fraud detection, and analytics monitoring for real-time risk prevention.
Have questions about our safety measures? We're here to help.