Customer Guide

Everything you need to know about posting jobs and working with talented designers.

Posting Your First Job

1. Click "Post a Job" from your dashboard or navigation menu.

2. Choose your category: Select from Prom, Wedding, Casual, or African Print styles.

3. Describe your vision: Be specific about materials, colors, style, and any special requirements.

4. Upload inspiration photos: Include reference images, sketches, or examples of what you want.

5. Provide measurements: Accurate measurements ensure the perfect fit.

6. Set your budget: Be realistic about pricing for quality custom work.

7. Specify timeline: When do you need the finished garment?

Choosing the Right Designer

When reviewing bids, consider these factors:

  • Portfolio quality: Review their previous work and style
  • Customer ratings: Check reviews from past clients
  • Communication: How well do they understand your vision?
  • Timeline: Can they meet your deadline?
  • Price: Does the bid fit your budget?
  • Experience: Do they have experience with similar projects?

Tip: Don't just choose the cheapest option. Quality custom clothing is an investment.

Payment & Protection

How Escrow Protection Works:

  • • Your payment is held securely until you're satisfied
  • • Funds are released in milestones as work progresses
  • • Final payment released when you approve the finished garment
  • • Dispute resolution available if issues arise

What's Protected: All payments through our platform are covered by escrow protection, ensuring you only pay for work you're happy with.

Working with Your Designer

Best Practices for Success:

  • Respond promptly: Quick communication keeps projects on track
  • Be specific: Clear feedback helps designers meet your expectations
  • Approve milestones: Review and approve work stages as completed
  • Stay engaged: Regular check-ins ensure quality results
  • Be respectful: Professional communication leads to better outcomes

Remember: Your designer wants you to love your finished garment as much as you do!

Ready to get started or need more help?