Customer Guide
Everything you need to know about posting jobs and working with talented designers.
Posting Your First Job
1. Click "Post a Job" from your dashboard or navigation menu.
2. Choose your category: Select from Prom, Wedding, Casual, or African Print styles.
3. Describe your vision: Be specific about materials, colors, style, and any special requirements.
4. Upload inspiration photos: Include reference images, sketches, or examples of what you want.
5. Provide measurements: Accurate measurements ensure the perfect fit.
6. Set your budget: Be realistic about pricing for quality custom work.
7. Specify timeline: When do you need the finished garment?
Choosing the Right Designer
When reviewing bids, consider these factors:
- • Portfolio quality: Review their previous work and style
- • Customer ratings: Check reviews from past clients
- • Communication: How well do they understand your vision?
- • Timeline: Can they meet your deadline?
- • Price: Does the bid fit your budget?
- • Experience: Do they have experience with similar projects?
Tip: Don't just choose the cheapest option. Quality custom clothing is an investment.
Payment & Protection
How Escrow Protection Works:
- • Your payment is held securely until you're satisfied
- • Funds are released in milestones as work progresses
- • Final payment released when you approve the finished garment
- • Dispute resolution available if issues arise
What's Protected: All payments through our platform are covered by escrow protection, ensuring you only pay for work you're happy with.
Working with Your Designer
Best Practices for Success:
- • Respond promptly: Quick communication keeps projects on track
- • Be specific: Clear feedback helps designers meet your expectations
- • Approve milestones: Review and approve work stages as completed
- • Stay engaged: Regular check-ins ensure quality results
- • Be respectful: Professional communication leads to better outcomes
Remember: Your designer wants you to love your finished garment as much as you do!
Ready to get started or need more help?